FAQ
Straight answers.
No runaround.
Do I need an appointment?
No appointment is usually required. You may bring your vacuum cleaner or cleaning machine to our store during regular business hours — Monday through Friday, 9:30am to 5:00pm.
How much does a repair cost?
Repair prices depend on the problem, parts, and type of machine. We will inspect the machine and explain the repair options before starting any paid work.
Do you repair commercial vacuum cleaners?
Yes. We repair many types of commercial vacuums, carpet extractors, backpack vacuums, and floor-cleaning equipment for cleaning companies, apartment buildings, offices, hotels, restaurants, schools, churches, and property managers.
Do you sell vacuum cleaner parts?
Yes. We carry many common parts in-store — belts, bags, filters, brush rolls, motors, hoses, and more — and also sell discontinued and hard-to-find parts through our MrVakUSA eBay store.
Do you repair Bissell vacuum cleaners?
Yes, we repair Bissell machines. However, we are not a Bissell factory-authorized warranty service center. Our factory-authorized brands are Hoover, Rug Doctor, Kirby, and Nilfisk Advance.
What information should I provide when looking for a part?
Please provide the brand, complete model number, and part number when available. Photos of the machine and the old part may also help us identify the correct replacement.
Do you offer a repair warranty?
Yes. We provide a 30-day warranty on completed repairs. Please test your equipment promptly after pickup. If the same repaired problem occurs within 30 days, bring the machine back for inspection.
What areas do you serve?
Milwaukee, Glendale, Whitefish Bay, Shorewood, the East Side, Fox Point, Bayside, and Mequon. We're located at 3624 W. Silver Spring Drive, 6 minutes west of Bayshore.